Behind all the programming, acronyms and technical data of a meter data management system (MDMS) you'll find a single goal, to make your utility more successful. In order to do this, the MDMS has to work. The Ecologic MDMS does. But that does not mean it's 100% bomb proof—no software is. So we created a bomb-squad quality tech support system to get you up and running, because we believe our utilities deserve the best.

If a problem should arise, don't worry. You'll be working with us directly—not some third party support vendor. What's more, the people picking up the phone are the same people who designed and programmed the MDMS. That's right, directly with the engineers and developers themselves. Who better to fix an issue, diagnose a problem or troubleshoot a procedure than the people who built it?

This benefits you in two ways. First off, you get the best possible support with the fastest, most accurate information. Second, it gives our programmers first hand interaction with the customers using our MDMS, enabling them to create better updates and modules in the future.

It's not often you get to take your problem right to the experts. But with the Ecologic MDMS, you can.